Cloodot plugs straight into Shopify, reads the order, drafts the refund, and upsells the size-14 when the size-12 sells out — all in the thread, in the customer's language.
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Can you check order #1042?
Your order is on its way. I have the delivery details right here.
Customer drops an order number; Cloodot pulls the Shopify record, issues the partial refund, and updates the ticket — no agent in the loop.
One item was missing from my order.
The order record gives the agent the context to act.
A soft "still thinking about the blue ones?" 90 minutes after drop-off — with a one-tap checkout link tied to the exact variant.
Still thinking about the blue ones?
The blue pair you saved is still in your cart. Here’s your checkout link whenever you’re ready.
Read the order, suggest the matching accessory, quote the live price — and hand off to a human the moment the conversation gets interesting.
Does a matching strap come with it?
The matching strap is available separately. Let me check the current price for you.
"Our Shopify orders grew 2× over festive season. The team didn't. Cloodot ate the overflow — and upsold while it was at it."
Start free. Train a Cloodot agent on your own docs, your own tone, your own tools, and you'll walk away with a working deployment in your inbox the same afternoon.
