Cloodot answers from your own docs, acts on your own systems, and hands off to a human the moment it should — across WhatsApp, Instagram, email, and webchat. At 9 a.m. or 3 a.m., in the customer's language.
No credit card required · 7-day free trial
My espresso machine has stopped steaming.
I found the troubleshooting guide for your model. We can try that first, or check your refund options.
Train it on your help centre, policies, and past threads. It quotes your actual returns window, links your actual setup guide, and says "I don't know" instead of making one up.
Am I still inside the return window?
Returns are accepted within 30 days of delivery.
It looks up the order, reschedules the delivery, issues the refund it's allowed to issue — then closes the ticket with a note. "We'll get back to you" becomes "done."
Please refund the missing item.
The agent checks the order and acts within its allowed refund policy.
When a thread needs a human, your team gets the summary, the sentiment, the account history, and a suggested reply — so the customer never repeats themselves.
I’ve tried the steps. I still need help.
The troubleshooting steps were tried. The customer needs help with the next option.
"We didn't shrink support. We stopped drowning it. Cloodot eats the 'where's my refund' pile, and my team finally does the work that needs a human."
Start free. Train a Cloodot agent on your own docs, your own tone, your own tools, and you'll walk away with a working deployment in your inbox the same afternoon.
