Simple pricing, powerful features
Simple pricing, powerful features
Free 14-day trial, no credit card required.
Monthly
Yearly
-20%
Pro
Most Popular
Get quote
12,000 incoming messages
12,000 chars instructions
2 Scriptable custom skills
Image & audio processing
Self learning knowledge base
AI Sales nudge
Basic analytics
Email support
Advanced
Get quote
24,000 incoming messages
16,000 chars instructions
5 Scriptable custom skills
Image & audio processing
Self learning knowledge base
AI Sales nudge
Advanced analytics
Auto segmenting
Priority support
Enterprise
Custom
Custom no of incoming messages
20,000 chars instructions
Upto 10 Scriptable custom skills
Image & audio processing
Self learning knowledge base
AI Sales nudge
Advanced analytics
Auto segmenting
Dedicated account manager
Monthly
Yearly
-20%
Pro
Most Popular
Get quote
12,000 incoming messages
12,000 chars instructions
2 Scriptable custom skills
Image & audio processing
Self learning knowledge base
AI Sales nudge
Basic analytics
Email support
Advanced
Get quote
24,000 incoming messages
16,000 chars instructions
5 Scriptable custom skills
Image & audio processing
Self learning knowledge base
AI Sales nudge
Advanced analytics
Auto segmenting
Priority support
Enterprise
Custom
Custom no of incoming messages
20,000 chars instructions
Upto 10 Scriptable custom skills
Image & audio processing
Self learning knowledge base
AI Sales nudge
Advanced analytics
Auto segmenting
Dedicated account manager
Monthly
Yearly
-20%
Pro
Most Popular
Get quote
12,000 incoming messages
12,000 chars instructions
2 Scriptable custom skills
Image & audio processing
Self learning knowledge base
AI Sales nudge
Basic analytics
Email support
Advanced
Get quote
24,000 incoming messages
16,000 chars instructions
5 Scriptable custom skills
Image & audio processing
Self learning knowledge base
AI Sales nudge
Advanced analytics
Auto segmenting
Priority support
Enterprise
Custom
Custom no of incoming messages
20,000 chars instructions
Upto 10 Scriptable custom skills
Image & audio processing
Self learning knowledge base
AI Sales nudge
Advanced analytics
Auto segmenting
Dedicated account manager
Everything You Need to Know
Everything You Need to Know
Everything You Need to Know
Discover quick and comprehensive answers to common questions about our platform, services, and features.
What is Cloodot, and how is it different from a standard chatbot?
Cloodot is an enterprise-grade Conversational AI platform built on advanced Large Language Models (LLMs). Unlike traditional rule-based chatbots, Cloodot acts as an intelligent AI agent for sales and support — understanding customer intent, reasoning in context, and taking real-time action.
It seamlessly integrates with your CRMs, ERPs, e-commerce systems, and custom databases to automate conversations that feel human and deliver results.
Cloodot isn’t just automation. It’s a full-stack AI-powered customer engagement platform that helps businesses scale support, qualify leads, and close more sales
How does Cloodot’s AI agent help my business support customers and drive sales?
Cloodot’s AI customer support chatbot is designed to manage the full customer journey — from first touch to post-sale support.
AI for Support: Automates 24/7 query handling, resolves common issues with intelligent action flows, and escalates complex cases to human agents when needed.
AI for Sales: Engages users with smart product recommendations, automated upselling, and AI lead generation bots — all from a unified team inbox that blends AI and human support.
Built to drive outcomes, not just conversations.
What kind of intelligent actions can Cloodot’s AI perform beyond basic replies?
Cloodot’s AI reasoning and actions engine goes far beyond chat — it acts as a backend automation layer for your business operations.
It enables:
Auto-extraction of customer data from conversations
Workflow automation to streamline internal tasks
CRM and helpdesk updates through native integrations like HubSpot AI integration and Zendesk AI integration
End-to-end actions like appointment booking, task creation, and follow-ups — all triggered from natural conversations
Need an action Cloodot doesn’t support out of the box?
Use Cloodot's Custom AI Actions Builder to define your own logic — trigger APIs, run scripts, or automate any workflow with just a few clicks.
This is not just a chatbot — it’s an AI automation layer for your business.
What is Dynamic Flow in Cloodot and how does it help?
Dynamic Flow in Cloodot enables personalized, context-aware conversations by combining customer intent recognition with business logic.
It powers AI responses with dynamic product recommendations, action routing, and adaptive flows — helping businesses improve engagement, boost conversions, and reduce manual effort.
How does Cloodot automate workflows like escalations, labeling, or extractions?
Cloodot automates workflows through intelligent actions that are triggered based on real-time conversation context — no hard coded setup or intervention required.
It handles:
Auto escalation to human agents for complex or high-priority issues
Auto labeling of conversations by topic, intent, or urgency for easy filtering
Auto extraction of key data like order IDs, emails, phone numbers, and dates directly from chat
Sending order updates, triggering follow-ups, or creating support tickets in tools like Zendesk or HubSpot
Running custom API calls based on user inputs or events
These automations help streamline support, reduce response times, and keep your systems updated — all without human effort.
Can I build my own custom AI actions in Cloodot?
Yes. With Cloodot’s Custom Actions Builder, you can define your own business logic and trigger workflows — like booking appointments, updating CRMs, or calling third-party APIs. It lets you go beyond prebuilt actions, giving your AI employee the flexibility to match your exact business processes.
How does Cloodot sync with my tools and workflows?
Cloodot offers built-in one-click integrations with platforms like Shopify, HubSpot, Zendesk, etc. For advanced use cases, you can use custom actions to connect with your internal systems or trigger logic based on conversation context — ensuring full sync with your existing stack.
How easy is it to set up and train Cloodot? Do I need coding skills?
No coding required.
Cloodot’s no-code AI chatbot builder lets you train chatbots using your website content, documents, or plain language — all in minutes.
For advanced use cases, developers can extend it with custom code actions and API endpoints to build powerful logic and integrations.
Can I organize and manage customer data inside Cloodot?
Yes. Cloodot includes a Contacts Centre, Custom Fields, Labels, and Session History to help you track and manage customer data across platforms. It automatically groups messages by customer identity and allows full context to be preserved in every conversation.
Does Cloodot offer canned or AI-generated responses for faster replies?
Yes. Cloodot lets you create canned responses for commonly asked questions and also leverages AI-generated replies for faster, more natural conversations. This reduces response time and ensures consistent, high-quality support across all channels.
Can Cloodot integrate with my existing tools, CRMs, or e-commerce systems?
Yes — Cloodot is an integration-ready AI agent for sales and support.
Whether you’re using HubSpot, Zendesk, Shopify, or internal tools, it connects seamlessly via REST APIs, native integrations, or CRM sync.
Built for fast onboarding and smooth deployment — no disruptions to your existing workflows.
Does Cloodot support multiple languages and messaging channels like WhatsApp or Instagram. i.e. Meta platforms?
Absolutely. Cloodot is a true omnichannel conversational AI platform with advanced multilingual understanding across 80+ languages — so your AI agents can grasp customer intent, no matter the language.
It enables:
WhatsApp AI automation
AI automation for Facebook and Instagram Messenger
Unified omnichannel customer engagement
A single team inbox for AI and human agents
Built to understand your customers — across platforms, languages, and touchpoints.
How does Cloodot ensure the security and privacy of customer data?
Cloodot offers enterprise-grade security for its conversational AI platform, ensuring trust, control, and compliance at every level.
Key protections include:
End-to-end data encryption (in transit and at rest)
Built-in AI guardrails to prevent off-topic or unsafe responses
AI model isolation — your data is never used to train external systems
Full data ownership and whitelabel options for complete brand control
What kind of analytics and performance insights does Cloodot provide?
Get actionable analytics for chatbots — so you can track, improve, and scale with confidence.
Insights include:
Conversation volume and resolution rates
Sales performance driven by AI interactions
Real-time reports for both AI agents and human agents
All in one place, always up to date. Make decisions backed by data, not guesswork.
How does Cloodot compare to hiring more human agents?
More headcount doesn’t always mean faster replies.
Cloodot delivers 24/7 AI customer support that responds instantly, automates routine conversations, and routes only complex issues to your team — reducing costs while boosting customer satisfaction.
More importantly, it frees up your team to do what humans do best: build deeper, more personal relationships with customers.
With Cloodot, you get speed, scale, and human focus — all in one platform.
Let AI handle the routine. Let your team focus on the moments that matter.
What types of businesses is Cloodot best suited for?
Cloodot is built to handle scale and complexity — from personal e-commerce stores to global enterprises with millions of customers. Whether you’re running an AI-powered sales and support automation for online retail or for SaaS and service businesses, Cloodot adapts to your operations.
It’s ideal for:
AI lead generation bots that qualify prospects through chat
Conversational commerce AI that drives purchases in real time
AI-powered support for small businesses
Enterprise-grade AI help-desks with human handoff
Any team looking to cut response times and scale support without hiring
One platform. Every stage of growth.
What is Cloodot, and how is it different from a standard chatbot?
Cloodot is an enterprise-grade Conversational AI platform built on advanced Large Language Models (LLMs). Unlike traditional rule-based chatbots, Cloodot acts as an intelligent AI agent for sales and support — understanding customer intent, reasoning in context, and taking real-time action.
It seamlessly integrates with your CRMs, ERPs, e-commerce systems, and custom databases to automate conversations that feel human and deliver results.
Cloodot isn’t just automation. It’s a full-stack AI-powered customer engagement platform that helps businesses scale support, qualify leads, and close more sales
How does Cloodot’s AI agent help my business support customers and drive sales?
Cloodot’s AI customer support chatbot is designed to manage the full customer journey — from first touch to post-sale support.
AI for Support: Automates 24/7 query handling, resolves common issues with intelligent action flows, and escalates complex cases to human agents when needed.
AI for Sales: Engages users with smart product recommendations, automated upselling, and AI lead generation bots — all from a unified team inbox that blends AI and human support.
Built to drive outcomes, not just conversations.
What kind of intelligent actions can Cloodot’s AI perform beyond basic replies?
Cloodot’s AI reasoning and actions engine goes far beyond chat — it acts as a backend automation layer for your business operations.
It enables:
Auto-extraction of customer data from conversations
Workflow automation to streamline internal tasks
CRM and helpdesk updates through native integrations like HubSpot AI integration and Zendesk AI integration
End-to-end actions like appointment booking, task creation, and follow-ups — all triggered from natural conversations
Need an action Cloodot doesn’t support out of the box?
Use Cloodot's Custom AI Actions Builder to define your own logic — trigger APIs, run scripts, or automate any workflow with just a few clicks.
This is not just a chatbot — it’s an AI automation layer for your business.
What is Dynamic Flow in Cloodot and how does it help?
Dynamic Flow in Cloodot enables personalized, context-aware conversations by combining customer intent recognition with business logic.
It powers AI responses with dynamic product recommendations, action routing, and adaptive flows — helping businesses improve engagement, boost conversions, and reduce manual effort.
How does Cloodot automate workflows like escalations, labeling, or extractions?
Cloodot automates workflows through intelligent actions that are triggered based on real-time conversation context — no hard coded setup or intervention required.
It handles:
Auto escalation to human agents for complex or high-priority issues
Auto labeling of conversations by topic, intent, or urgency for easy filtering
Auto extraction of key data like order IDs, emails, phone numbers, and dates directly from chat
Sending order updates, triggering follow-ups, or creating support tickets in tools like Zendesk or HubSpot
Running custom API calls based on user inputs or events
These automations help streamline support, reduce response times, and keep your systems updated — all without human effort.
Can I build my own custom AI actions in Cloodot?
Yes. With Cloodot’s Custom Actions Builder, you can define your own business logic and trigger workflows — like booking appointments, updating CRMs, or calling third-party APIs. It lets you go beyond prebuilt actions, giving your AI employee the flexibility to match your exact business processes.
How does Cloodot sync with my tools and workflows?
Cloodot offers built-in one-click integrations with platforms like Shopify, HubSpot, Zendesk, etc. For advanced use cases, you can use custom actions to connect with your internal systems or trigger logic based on conversation context — ensuring full sync with your existing stack.
How easy is it to set up and train Cloodot? Do I need coding skills?
No coding required.
Cloodot’s no-code AI chatbot builder lets you train chatbots using your website content, documents, or plain language — all in minutes.
For advanced use cases, developers can extend it with custom code actions and API endpoints to build powerful logic and integrations.
Can I organize and manage customer data inside Cloodot?
Yes. Cloodot includes a Contacts Centre, Custom Fields, Labels, and Session History to help you track and manage customer data across platforms. It automatically groups messages by customer identity and allows full context to be preserved in every conversation.
Does Cloodot offer canned or AI-generated responses for faster replies?
Yes. Cloodot lets you create canned responses for commonly asked questions and also leverages AI-generated replies for faster, more natural conversations. This reduces response time and ensures consistent, high-quality support across all channels.
Can Cloodot integrate with my existing tools, CRMs, or e-commerce systems?
Yes — Cloodot is an integration-ready AI agent for sales and support.
Whether you’re using HubSpot, Zendesk, Shopify, or internal tools, it connects seamlessly via REST APIs, native integrations, or CRM sync.
Built for fast onboarding and smooth deployment — no disruptions to your existing workflows.
Does Cloodot support multiple languages and messaging channels like WhatsApp or Instagram. i.e. Meta platforms?
Absolutely. Cloodot is a true omnichannel conversational AI platform with advanced multilingual understanding across 80+ languages — so your AI agents can grasp customer intent, no matter the language.
It enables:
WhatsApp AI automation
AI automation for Facebook and Instagram Messenger
Unified omnichannel customer engagement
A single team inbox for AI and human agents
Built to understand your customers — across platforms, languages, and touchpoints.
How does Cloodot ensure the security and privacy of customer data?
Cloodot offers enterprise-grade security for its conversational AI platform, ensuring trust, control, and compliance at every level.
Key protections include:
End-to-end data encryption (in transit and at rest)
Built-in AI guardrails to prevent off-topic or unsafe responses
AI model isolation — your data is never used to train external systems
Full data ownership and whitelabel options for complete brand control
What kind of analytics and performance insights does Cloodot provide?
Get actionable analytics for chatbots — so you can track, improve, and scale with confidence.
Insights include:
Conversation volume and resolution rates
Sales performance driven by AI interactions
Real-time reports for both AI agents and human agents
All in one place, always up to date. Make decisions backed by data, not guesswork.
How does Cloodot compare to hiring more human agents?
More headcount doesn’t always mean faster replies.
Cloodot delivers 24/7 AI customer support that responds instantly, automates routine conversations, and routes only complex issues to your team — reducing costs while boosting customer satisfaction.
More importantly, it frees up your team to do what humans do best: build deeper, more personal relationships with customers.
With Cloodot, you get speed, scale, and human focus — all in one platform.
Let AI handle the routine. Let your team focus on the moments that matter.
What types of businesses is Cloodot best suited for?
Cloodot is built to handle scale and complexity — from personal e-commerce stores to global enterprises with millions of customers. Whether you’re running an AI-powered sales and support automation for online retail or for SaaS and service businesses, Cloodot adapts to your operations.
It’s ideal for:
AI lead generation bots that qualify prospects through chat
Conversational commerce AI that drives purchases in real time
AI-powered support for small businesses
Enterprise-grade AI help-desks with human handoff
Any team looking to cut response times and scale support without hiring
One platform. Every stage of growth.
What is Cloodot, and how is it different from a standard chatbot?
Cloodot is an enterprise-grade Conversational AI platform built on advanced Large Language Models (LLMs). Unlike traditional rule-based chatbots, Cloodot acts as an intelligent AI agent for sales and support — understanding customer intent, reasoning in context, and taking real-time action.
It seamlessly integrates with your CRMs, ERPs, e-commerce systems, and custom databases to automate conversations that feel human and deliver results.
Cloodot isn’t just automation. It’s a full-stack AI-powered customer engagement platform that helps businesses scale support, qualify leads, and close more sales
How does Cloodot’s AI agent help my business support customers and drive sales?
Cloodot’s AI customer support chatbot is designed to manage the full customer journey — from first touch to post-sale support.
AI for Support: Automates 24/7 query handling, resolves common issues with intelligent action flows, and escalates complex cases to human agents when needed.
AI for Sales: Engages users with smart product recommendations, automated upselling, and AI lead generation bots — all from a unified team inbox that blends AI and human support.
Built to drive outcomes, not just conversations.
What kind of intelligent actions can Cloodot’s AI perform beyond basic replies?
Cloodot’s AI reasoning and actions engine goes far beyond chat — it acts as a backend automation layer for your business operations.
It enables:
Auto-extraction of customer data from conversations
Workflow automation to streamline internal tasks
CRM and helpdesk updates through native integrations like HubSpot AI integration and Zendesk AI integration
End-to-end actions like appointment booking, task creation, and follow-ups — all triggered from natural conversations
Need an action Cloodot doesn’t support out of the box?
Use Cloodot's Custom AI Actions Builder to define your own logic — trigger APIs, run scripts, or automate any workflow with just a few clicks.
This is not just a chatbot — it’s an AI automation layer for your business.
What is Dynamic Flow in Cloodot and how does it help?
Dynamic Flow in Cloodot enables personalized, context-aware conversations by combining customer intent recognition with business logic.
It powers AI responses with dynamic product recommendations, action routing, and adaptive flows — helping businesses improve engagement, boost conversions, and reduce manual effort.
How does Cloodot automate workflows like escalations, labeling, or extractions?
Cloodot automates workflows through intelligent actions that are triggered based on real-time conversation context — no hard coded setup or intervention required.
It handles:
Auto escalation to human agents for complex or high-priority issues
Auto labeling of conversations by topic, intent, or urgency for easy filtering
Auto extraction of key data like order IDs, emails, phone numbers, and dates directly from chat
Sending order updates, triggering follow-ups, or creating support tickets in tools like Zendesk or HubSpot
Running custom API calls based on user inputs or events
These automations help streamline support, reduce response times, and keep your systems updated — all without human effort.
Can I build my own custom AI actions in Cloodot?
Yes. With Cloodot’s Custom Actions Builder, you can define your own business logic and trigger workflows — like booking appointments, updating CRMs, or calling third-party APIs. It lets you go beyond prebuilt actions, giving your AI employee the flexibility to match your exact business processes.
How does Cloodot sync with my tools and workflows?
Cloodot offers built-in one-click integrations with platforms like Shopify, HubSpot, Zendesk, etc. For advanced use cases, you can use custom actions to connect with your internal systems or trigger logic based on conversation context — ensuring full sync with your existing stack.
How easy is it to set up and train Cloodot? Do I need coding skills?
No coding required.
Cloodot’s no-code AI chatbot builder lets you train chatbots using your website content, documents, or plain language — all in minutes.
For advanced use cases, developers can extend it with custom code actions and API endpoints to build powerful logic and integrations.
Can I organize and manage customer data inside Cloodot?
Yes. Cloodot includes a Contacts Centre, Custom Fields, Labels, and Session History to help you track and manage customer data across platforms. It automatically groups messages by customer identity and allows full context to be preserved in every conversation.
Does Cloodot offer canned or AI-generated responses for faster replies?
Yes. Cloodot lets you create canned responses for commonly asked questions and also leverages AI-generated replies for faster, more natural conversations. This reduces response time and ensures consistent, high-quality support across all channels.
Can Cloodot integrate with my existing tools, CRMs, or e-commerce systems?
Yes — Cloodot is an integration-ready AI agent for sales and support.
Whether you’re using HubSpot, Zendesk, Shopify, or internal tools, it connects seamlessly via REST APIs, native integrations, or CRM sync.
Built for fast onboarding and smooth deployment — no disruptions to your existing workflows.
Does Cloodot support multiple languages and messaging channels like WhatsApp or Instagram. i.e. Meta platforms?
Absolutely. Cloodot is a true omnichannel conversational AI platform with advanced multilingual understanding across 80+ languages — so your AI agents can grasp customer intent, no matter the language.
It enables:
WhatsApp AI automation
AI automation for Facebook and Instagram Messenger
Unified omnichannel customer engagement
A single team inbox for AI and human agents
Built to understand your customers — across platforms, languages, and touchpoints.
How does Cloodot ensure the security and privacy of customer data?
Cloodot offers enterprise-grade security for its conversational AI platform, ensuring trust, control, and compliance at every level.
Key protections include:
End-to-end data encryption (in transit and at rest)
Built-in AI guardrails to prevent off-topic or unsafe responses
AI model isolation — your data is never used to train external systems
Full data ownership and whitelabel options for complete brand control
What kind of analytics and performance insights does Cloodot provide?
Get actionable analytics for chatbots — so you can track, improve, and scale with confidence.
Insights include:
Conversation volume and resolution rates
Sales performance driven by AI interactions
Real-time reports for both AI agents and human agents
All in one place, always up to date. Make decisions backed by data, not guesswork.
How does Cloodot compare to hiring more human agents?
More headcount doesn’t always mean faster replies.
Cloodot delivers 24/7 AI customer support that responds instantly, automates routine conversations, and routes only complex issues to your team — reducing costs while boosting customer satisfaction.
More importantly, it frees up your team to do what humans do best: build deeper, more personal relationships with customers.
With Cloodot, you get speed, scale, and human focus — all in one platform.
Let AI handle the routine. Let your team focus on the moments that matter.
What types of businesses is Cloodot best suited for?
Cloodot is built to handle scale and complexity — from personal e-commerce stores to global enterprises with millions of customers. Whether you’re running an AI-powered sales and support automation for online retail or for SaaS and service businesses, Cloodot adapts to your operations.
It’s ideal for:
AI lead generation bots that qualify prospects through chat
Conversational commerce AI that drives purchases in real time
AI-powered support for small businesses
Enterprise-grade AI help-desks with human handoff
Any team looking to cut response times and scale support without hiring
One platform. Every stage of growth.
AI Inbox for 24x7
Support &
Sales.
Engagement.
Conversion.
Unlock the power of AI-driven customer communication today.
60%
Increase in revenue from digital channels. See proof
90%
Reduction in manual workload through AI-driven automation.
30%
Boost in CSAT from faster, smarter responses.
AI Inbox for 24x7
Support &
Sales.
Engagement.
Conversion.
Unlock the power of AI-driven customer communication today.
60%
Increase in revenue from digital channels. See proof
90%
Reduction in manual workload through AI-driven automation.
30%
Boost in CSAT from faster, smarter responses.
AI Inbox for 24x7
Support &
Sales.
Engagement.
Conversion.
Unlock the power of AI-driven customer communication today.
60%
Increase in revenue from digital channels. See proof
90%
Reduction in manual workload through AI-driven automation.
30%
Boost in CSAT from faster, smarter responses.
AI Inbox for 24x7
Support &
Sales.
Engagement.
Conversion.
Unlock the power of AI-driven customer communication today.
60%
Increase in revenue from digital channels. See proof
90%
Reduction in manual workload through AI-driven automation.
30%
Boost in CSAT from faster, smarter responses.
AI Inbox for 24x7
Support &
Sales.
Engagement.
Conversion.
Unlock the power of AI-driven customer communication today.
60%
Increase in revenue from digital channels. See proof
90%
Reduction in manual workload through AI-driven automation.
30%
Boost in CSAT from faster, smarter responses.