Pricing

Pay for the conversations you actually have.

Every plan includes the unified inbox, the AI agent, and every channel. What changes is how much volume you get and how far the AI is allowed to go.

Start on Basic with a 7-day free trial — no credit card. Change plan or cancel anytime.

Basic

For small teams getting started

$60/ mo

Billed monthly

Start free trial

7-day free trial · No card required

$50/ mo

Billed annually — save 17%

Start free trial

7-day free trial · Card required

1,000incoming messages a month
  • 2 active members
  • 1 AI skillset
  • 2 workflows
  • 5,000 executed workflow steps a month
  • 2,000 campaign messages a month
  • Every channel, the AI agent, and the copilot
Most popular

Starter

For growing teams starting with AI

$149/ mo

Billed monthly

Get started

Cancel anytime

$124/ mo

Billed annually — save 17%

Start free trial

7-day free trial · Card required

5,000incoming messages a month
  • Everything in Basic, plus
  • 3 active members
  • 2 AI skillsets
  • 10 workflows
  • 50,000 executed workflow steps a month
  • 10,000 campaign messages a month
  • Custom skill creation
  • Teams & team inbox
  • Analytics and CSAT surveys
  • API access & 3rd-party integrations

Growth

For scaling teams that need full AI power

$249/ mo

Billed monthly

Get started

Cancel anytime

$208/ mo

Billed annually — save 17%

Get started

Cancel anytime

12,000incoming messages a month
  • Everything in Starter, plus
  • 5 active members
  • 3 AI skillsets
  • 30 workflows
  • 250,000 executed workflow steps a month
  • 24,000 campaign messages a month
  • Self-learning knowledgebase
  • AI follow-up & conversation reviews
  • Sentiment & topic analysis
  • Recurring campaigns, white-label widget
  • Express support

Enterprise

For bespoke compliance and volume

Custom

Priced against your volume

Contact sales

We reply within one business day.

Custom

Priced against your volume

Contact sales

We reply within one business day.

Custommessage volume, sized with you
  • Everything in Growth, plus
  • Volume priced against your real traffic
  • Seats and skillsets sized with you
  • Audit logs on demand
  • SLA-backed uptime
  • Contract, invoicing, and security review

Prices and allowances come straight from the billing catalog, so what you read here is what checkout charges. Not sure of your volume? ↓

Every plan is the whole product.

Plans differ in volume and in how far the AI is allowed to go — never in whether you get an inbox worth working in.

  • Unified inbox

    WhatsApp, Instagram, Facebook, and webchat land in one tray, grouped by customer.

  • The AI agent

    Answers, qualifies, and acts around the clock on every connected channel.

  • Copilot

    Drafts, summarises, and digs up context for your team inside the inbox.

  • Contact centre

    A Kanban pipeline that qualifies leads live as conversations move.

  • Skills & workflows

    Teach the agent your business logic and let it run multi-step work.

  • Image & audio

    Photos and voice notes are read and answered like any other message.

  • Auto FAQ

    The questions customers actually ask, mined from your own inbox.

  • One-time campaigns

    Approved WhatsApp templates to a segment, sent from the same contact data.

Volume calculator

Don't know your number? Slide to it.

Set the incoming messages you expect the agent to answer in a month. We'll point at the plan that covers it — and light up its column in the table below.

Incoming messages per month
2,000

≈ 250 conversation threads — a typical thread is about 8 incoming messages, handled end-to-end by the agent.

Where that lands

Every line, side by side.

Allowances and prices come straight from the billing catalog, so what you read here is what checkout charges.

Cloodot plan comparison — allowances and capabilities by plan, priced monthlyannually.
FeatureBasic$60/mo$50/moStarter$149/mo$124/moGrowth$249/mo$208/moEnterpriseCustomCustom
Volume each month
Incoming messagesCustomer messages your agent answers1,0005,00012,000Custom
Campaign messagesMeta's own WhatsApp charges are billed by Meta2,00010,00024,000Custom
Copilot messages2050100Custom
Executed workflow steps5,00050,000250,000Custom
The AI agent
AI skillsetsPre-built + custom1235
Custom skill creation—
SOP instruction size2,000 chars4,000 chars8,000 chars12,000 chars
Knowledgebase items51020Unlimited
Self-learning knowledgebase——
AI follow-up——
Sentiment & topic analysis——
Conversation reviewsScored transcripts with coaching recommendations——
AI labels258Unlimited
AI custom fields258Unlimited
Workspace
Active membersSeats that can work the inbox23510
Workflows21030Custom
Customer segments2515Unlimited
WatchlistsLive-monitored segments125Unlimited
Canned responses51050Unlimited
Collections1310Custom
Teams & team inbox—
Analytics—
CSAT surveys—
Recurring campaigns——
White-label chat widget——
Platform & support
3rd-party integrations—
API access—
Express support——
Audit logs———On demand
SLA-backed uptime———

Monthly allowances reset at the start of each billing period. Annual plans bill once for the year at the same monthly volumes.

Run over?
Top up, don't upgrade.

A busy month shouldn't cost you a bigger plan for the other eleven. Credit packs are one-off purchases that stack on top of the monthly allowance.

  • $20 per 1,000

    Incoming messages

    For the month a campaign lands or a season peaks.

  • $20 per 1,000

    Campaign messages

    For a bigger send than the plan allows.

  • $10 per 100

    Copilot messages

    For the weeks your team leans on the copilot.

Bought from Settings → Billing, applied instantly, and used only once the plan's own allowance is spent.

Pricing, answered.

What counts as an incoming message?
One credit is drawn each time the AI agent answers a customer. Messages your team answers themselves, outgoing replies, and internal notes draw nothing — you are metered on the work the agent does, not on inbox traffic. Replies generated at a higher intelligence tier draw proportionally more credits, so a plan lasts as long as the model you pointed at it.
What happens if I run out mid-month?
Nothing breaks and nothing auto-upgrades. Buy a one-off credit pack from Settings → Billing and it stacks on top of the monthly allowance for the rest of the period. If you find yourself topping up every month, the next plan up is cheaper than the packs.
Are campaign messages the same as incoming messages?
No — they are metered separately. Campaign messages cover outbound template sends to a segment. Meta's own per-conversation WhatsApp charges are billed to you by Meta and are not included in the Cloodot plan price.
Do you charge per seat?
No. Each plan includes a number of active members — the people who can work the inbox — and the price does not change with how much any of them uses it. Enterprise sets the seat count with you.
Can I switch plans or cancel?
Any time, from Settings → Billing. Upgrades take effect immediately with the new allowances; downgrades and cancellations run to the end of the period you have already paid for.
What does the annual plan change?
Only the price and the billing cadence — the features and the monthly allowances are identical. Annual billing is charged once for the year at a discount on twelve monthly payments.
Can I keep my existing WhatsApp number?
Yes. We migrate your existing WhatsApp Business number from your current provider in place — no new number and no downtime for the people already messaging you.
When does Enterprise make sense?
When the volume is past Growth, when you need audit logs or an uptime SLA in writing, or when procurement needs a contract rather than a card. Talk to sales and we will size the plan against your real message volume.
Still deciding?

Try it on your own
inbox, live.

Start free. Train an agent on your own content, and you'll walk away with a working deployment in your inbox.

Start free →Work out the payback