Solutions · Multi-location

One brain. Forty-two storefronts.

Retail chains, dealerships, and franchise groups route every WhatsApp, Instagram, and Facebook message to the right branch — with a shared voice and branch-level SLAs.

Start free trial →All solutions
02 · MULTI-LOCATION
The workRouting
a

WhatsApp at every storefront

Answer the "are you open Sunday?" at every location instantly, with the branch's real hours, live stock, and manager on call.

b

Geo-routed lead capture

Inbound leads are tagged to the nearest branch and sent to that branch's CRM — not a central black hole.

c

Brand-safe, branch-aware replies

Central marketing sets the voice. Branch managers override on stock, promos, and hours — without touching a line of code.

WhatsApp · 42 locations ROUTED → EDAPPALLY
Do you have the 22k gold chain, 14" length, in stock near Kakkanad?
Unknown · WhatsApp · 14:03
Yes — Edappally branch has two in the display case right now. Want me to hold one under your name till 7 pm? Or share the closest 3 branches?
Cloodot · Edappally · 14:03
→ geo.nearest(lat,lng, r=8km) → [Edappally, Kakkanad, Panampilly]
→ inventory.lookup(22kt-chain-14) ✓ 2 units
→ branch.sla.respond < 90s ✓
hot leadwalk-in likelyqueue: branch-mgr
Outcomes
<90s
Median branch-level first response — Sundays and late nights included.
87%
Of location-level queries resolved without central intervention.
42
Locations live under a single Cloodot tenant — with branch dashboards.
Customer voice

"We used to lose Sundays. Every branch manager on their own phone, missed WhatsApp messages piling up. Now the AI catches them before they're missed."

— GM, Retail Ops · jewellery group · 42 stores across Kerala & TN
Want the same for your shop floor?

Bring us your Monday.

Start free. Train a Cloodot agent on your own docs, your own tone, your own tools, and you'll walk away with a working deployment in your inbox the same afternoon.

Start free trial →Sign in