Integrations · Messaging & email

Slackbot in the conversation.

Slackbot gives agents workspace-wide read access to a Slack workspace on behalf of the installing user - search messages and files, browse channel and thread history, and look up users and channels…. Connect it once and your copilot works in it directly without leaving the thread — and your workflows can act on it while the customer is still typing.

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Slackbot
Messaging & email
01 · COPILOT

Ask for it in plain language. It does the Slackbot part.

Copilot rides inside the inbox. With Slackbot connected it works there from the same panel as the conversation — no second tab, no copying an order number across.

  • End a call
  • Find users
  • Find channels
  • Create channel
  • List all users
  • Fetch team info

What a specific connection exposes is decided by Slackbot, not by us: Settings → Apps lists the real tools your connection carries, each with its own switch.

02 · WORKFLOWS

Something happens in Slackbot. A workflow starts.

Once Slackbot is connected, its events show up in the workflow editor's trigger picker, and the fields the event carries become variables every later step can read — so the message you send is written from what actually happened.

  • New Channel Created Trigger
  • Channel Message Received
  • Direct Message Received
  • Message Reaction Added

The picker is the authority on which events your Slackbot connection publishes — these are the kinds that apps of this sort emit.

03 · THE AI AGENT STEP

One step that decides which Slackbot tools to call.

A workflow's AI Agent step runs a bounded tool-calling loop over the apps you have connected and returns an object whose fields you declared. So "find the record, check the status, and give me status and owner" is one step rather than four — and the fields it returns are available to every step after it.

You declare the output

The rows you name become the variables downstream steps read, so a branch can test what Slackbot said.

You cap the effort

A step budget and a model tier per node — the loop stops where you told it to.

Only what you switched on

The loop can call the Slackbot tools you left enabled and nothing else.

Setup

Connect Slackbot in about a minute.

  1. 1

    Open Settings → Apps

    It is open to everyone in your organization, not just admins — which apps your copilot can reach is part of doing the job.

  2. 2

    Find Slackbot in Browse

    The catalogue runs to hundreds of apps and is searchable. Connect Slackbot from its card.

  3. 3

    Authorize with your own Slackbot account

    You sign in on Slackbot's own screen and approve the access. The connection carries that account's permissions — no API keys are pasted into Cloodot.

  4. 4

    Choose the tools it may call

    Open the connection and switch off anything you would rather it never touched. A tool you switch off is out of reach from the next question onward.

Slackbot questions.

How do I connect Slackbot to Cloodot?
Open Settings → Apps in Cloodot, switch to Browse, and search for Slackbot. Connecting it opens Slackbot's own sign-in and consent screen; when you come back, the app is listed as Connected and your copilot can use it. Nothing is installed and no keys are pasted into Cloodot.
What can Cloodot do in Slackbot?
Work of this kind: end a call; find users; find channels; create channel; list all users; fetch team info. The exact list depends on what your Slackbot account is allowed to do — Settings → Apps shows every tool the connection actually exposes.
Can I limit which Slackbot tools Cloodot may use?
Yes. Open the connection and every tool it exposes is a switch, searchable by name. A tool you switch off is out of reach from the next question onward, so a read-only Slackbot connection is a matter of leaving the writes off.
Can an event in Slackbot start a Cloodot workflow?
Yes. Events like new channel created trigger, channel message received, direct message received, message reaction added appear in the workflow editor's trigger picker once Slackbot is connected, and the event's own fields become variables the rest of the workflow can read.
Who in my team can connect Slackbot?
Anyone in the organization — Apps is not restricted to admins and owners, because which apps a copilot can reach is part of doing the job. The connection carries the permissions of the Slackbot account that authorized it, so a messaging & email connection is only ever as broad as the account behind it.
See it on your own inbox

Try the whole thing, today.

Start free. Connect a channel, train an agent on your own content, and you'll have a working deployment in your inbox the same afternoon.