The messaging app most of the world already has open, and for many businesses the only channel customers actually use. Connect it once and your copilot works with conversations, contacts, message templates and delivery receipts without leaving the thread — and your workflows can act on it while the customer is still typing.
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Copilot rides inside the inbox. With WhatsApp connected it reads conversations, contacts, message templates and delivery receipts and acts on them from the same panel as the conversation — no second tab, no copying an order number across.
What a specific connection exposes is decided by WhatsApp, not by us: Settings → Apps lists the real tools your connection carries, each with its own switch. WhatsApp also has a first-party Cloodot integration with its own settings screen — the two are independent, and you can run either or both.
Once WhatsApp is connected, its events show up in the workflow editor's trigger picker, and the fields the event carries become variables every later step can read — so the message you send is written from what actually happened.
The picker is the authority on which events your WhatsApp connection publishes — these are the kinds that apps of this sort emit.
A workflow's AI Agent step runs a bounded tool-calling loop over the apps you have connected and returns an object whose fields you declared. So "find the record, check the status, and give me status and owner" is one step rather than four — and the fields it returns are available to every step after it.
The rows you name become the variables downstream steps read, so a branch can test what WhatsApp said.
A step budget and a model tier per node — the loop stops where you told it to.
The loop can call the WhatsApp tools you left enabled and nothing else.
A WhatsApp Business number connected to Cloodot puts every conversation in the shared inbox, threaded by customer, answered by your AI agent or your team. That is the integration most people mean — not a tool your copilot calls.
Approved templates go to a saved segment with every variable personalized, and the replies land back in the same inbox rather than a campaign report nobody answers.
It is open to everyone in your organization, not just admins — which apps your copilot can reach is part of doing the job.
The catalogue runs to hundreds of apps and is searchable. Connect WhatsApp from its card.
You sign in on WhatsApp's own screen and approve the access. The connection carries that account's permissions — no API keys are pasted into Cloodot.
Open the connection and switch off anything you would rather it never touched. A tool you switch off is out of reach from the next question onward.
GmailThe mailbox most business email still starts and ends in.
SlackWhere the team already talks — and where escalations tend to get decided.
Microsoft OutlookMicrosoft's mail and calendar client, and the default in most corporate environments.
Microsoft TeamsThe internal chat and meeting hub for organizations standardized on Microsoft 365.
DiscordWhere a lot of consumer and developer communities actually live.DialpadDialpad is a cloud-based business phone system and contact center platform that enables voice, video, messages and meetings across your existing devices.Start free. Connect a channel, train an agent on your own content, and you'll have a working deployment in your inbox the same afternoon.