01
One inbox for every Page
A business running several Pages stops rotating between them: conversations from all of them land together, labelled by the Page they came from.
Integrations · Social & video
Facebook in the conversation.
Messenger and Page conversations — still the front door for a great many local and multi-location businesses. Connect it once and your copilot works with Messenger conversations, Page messages, comments and profiles without leaving the thread — and your workflows can act on it while the customer is still typing.
No credit card required · 7-day free trial
Facebook
Social & video
01 · COPILOT
Ask for it in plain language. It does the Facebook part.
Copilot rides inside the inbox. With Facebook connected it reads Messenger conversations, Page messages, comments and profiles and acts on them from the same panel as the conversation — no second tab, no copying an order number across.
- Get Post
- Create Post
- Delete Post
- Get Comment
- Update Post
- Add Reaction
What a specific connection exposes is decided by Facebook, not by us: Settings → Apps lists the real tools your connection carries, each with its own switch. Facebook also has a first-party Cloodot integration with its own settings screen — the two are independent, and you can run either or both.
02 · WORKFLOWS
Read Facebook from inside a workflow.
Facebook is a place a workflow looks things up rather than one that starts it. Trigger on a conversation, a schedule or another app's event, then use an AI Agent step to work in Facebook and hand the answer to the steps that follow — a message, a CRM update, an escalation.
If Facebook does publish events to your workspace, they appear in the trigger picker the moment the connection is made.
03 · THE AI AGENT STEP
One step that decides which Facebook tools to call.
A workflow's AI Agent step runs a bounded tool-calling loop over the apps you have connected and returns an object whose fields you declared. So "find the record, check the status, and give me status and owner" is one step rather than four — and the fields it returns are available to every step after it.
You declare the output
The rows you name become the variables downstream steps read, so a branch can test what Facebook said.
You cap the effort
A step budget and a model tier per node — the loop stops where you told it to.
Only what you switched on
The loop can call the Facebook tools you left enabled and nothing else.
What teams do with it
Two ways Facebook earns its connection.
02
Answered at 11pm, like every other channel
The same agent, knowledge and working-hours rules that cover WhatsApp and webchat cover Messenger — there is no second bot to train.
Setup
Connect Facebook in about a minute.
- 1
Open Settings → Apps
It is open to everyone in your organization, not just admins — which apps your copilot can reach is part of doing the job.
- 2
Find Facebook in Browse
The catalogue runs to hundreds of apps and is searchable. Connect Facebook from its card.
- 3
Authorize with your own Facebook account
You sign in on Facebook's own screen and approve the access. The connection carries that account's permissions — no API keys are pasted into Cloodot.
- 4
Choose the tools it may call
Open the connection and switch off anything you would rather it never touched. A tool you switch off is out of reach from the next question onward.
Facebook questions.
How do I connect Facebook to Cloodot?
Open Settings → Apps in Cloodot, switch to Browse, and search for Facebook. Connecting it opens Facebook's own sign-in and consent screen; when you come back, the app is listed as Connected and your copilot can use it. Nothing is installed and no keys are pasted into Cloodot. Facebook also has a first-party Cloodot integration with its own settings screen — the two are independent, and you can run either or both.
What can Cloodot do in Facebook?
Work of this kind: get post; create post; delete post; get comment; update post; add reaction. The exact list depends on what your Facebook account is allowed to do — Settings → Apps shows every tool the connection actually exposes.
Can I limit which Facebook tools Cloodot may use?
Yes. Open the connection and every tool it exposes is a switch, searchable by name. A tool you switch off is out of reach from the next question onward, so a read-only Facebook connection is a matter of leaving the writes off.
Can a workflow use Facebook without a trigger from it?
Yes. Facebook is read from inside a workflow rather than starting one: a workflow triggered by a conversation, a schedule or another app's event uses an AI Agent step to work in Facebook and hand its answer to the steps that follow.
Who in my team can connect Facebook?
Anyone in the organization — Apps is not restricted to admins and owners, because which apps a copilot can reach is part of doing the job. The connection carries the permissions of the Facebook account that authorized it, so a social & video connection is only ever as broad as the account behind it.
More social & video
Rarely just one app.
InstagramWhere a lot of discovery now happens, and where the first message from a customer is usually a DM about a post.
PinterestPinterest is a visual discovery platform for finding ideas like recipes, home and style inspiration, and more.
RedditReddit is a social news platform with user-driven communities (subreddits), offering content sharing, discussions, and viral marketing opportunities for brands.
YouTubeYouTube is a video-sharing platform with user-generated content, live streaming, and monetization opportunities, widely used for marketing, education, and entertainment.
HubSpotA CRM and marketing suite where most small and mid-sized teams keep the record of a customer.
SalesforceThe enterprise CRM of record, and usually the system every other tool is reconciled against.See it on your own inbox
Try the whole thing, today.
Start free. Connect a channel, train an agent on your own content, and you'll have a working deployment in your inbox the same afternoon.