Solutions · Hospitality

Concierge at scale. In forty languages.

Hotels, resorts, and restaurants handle reservations, pre-arrival upsells, in-stay requests, and post-stay reviews — in the language the guest arrives in.

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We arrive Friday. Is late check-out possible?

Make yourself at home.

I can help with that. Let me check the late check-out option for your stay.

A warm welcome, before arrival.
The conversation follows the guest’s stay.Illustrative example
Hospitality

Pre-arrival upsells & check-in

"Want a late check-out for ₹1,200?" three days before arrival — in Arabic, Hindi, or Japanese, whichever they booked in.

We’d love a slower morning before leaving.

A little longer to unwind.

Late check-out · Pre-arrival offer

Upgrade
₹1,200
Message
Three days before arrival
An offer that fits the stay.
An illustrative offer, in the guest’s language.Illustrative example
Hospitality

In-stay requests routed by department

Towels → housekeeping. Late dinner → F&B. Broken AC → engineering. All from the same WhatsApp thread, all time-stamped.

Could we have two more towels, please?

Housekeeping

Two extra towels requested. Room details travel with the message.

Request
Extra towels
Department
Housekeeping
The right team takes it from here.
One guest thread, routed by department.Illustrative example
Hospitality

Review-chase that isn't annoying

One nudge, 24 hours after check-out, in the guest's language, with a direct Google link.

Thank you for staying with us.

One thoughtful follow-up.

We hope you had a lovely stay. If you have a moment, we’d love to hear how it went.

Check-out
Stay completed
Review request
24 hours later
A direct path to your Google review.
One nudge, in the guest’s language.Illustrative example

The difference in the day.

+24%
Pre-arrival upsell attach rate vs. email campaigns.
40+
Languages handled, RTL and Indic scripts included.
+0.6
Average Google rating after 90 days (on 4.1 → 4.7 baselines).
"Our GCC guests used to write to us in Arabic and wait. Now they don't wait. And our revenue per stay is up."
— F&B Director · 120-key resort · Kerala backwaters
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