Product · The platform

Six capabilities that behave like one teammate.

The unified inbox, an AI agent that takes action, a copilot at your team’s elbow, the skills you teach it, the campaigns it sends, and the analytics that keep score. Six parts of Cloodot — engineered to feel like a single hire who works every channel, around the clock.

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Sarah on Instagram

Does this come in sage?

The everyday chair
Sarah on WhatsApp

Hi again! The same chair, please.

Conversation linked
Sarah LeeTwo channels. One conversation.
Unified inbox

Every channel, one tray.

WhatsApp, Instagram, Facebook, webchat, and email land in one tray, threaded by the customer instead of the app — so you filter, label, assign, and close the loop with CSAT without switching tabs.

Explore unified inbox

“Where’s my order?”

On it.Cloodot agent
Find the orderLooking up the customer in Shopify
Check deliveryOrder #1048 · on its way
Answer grounded in your store’s data
Reply ready

Your order is on its way. Here’s your tracking link.

AI agent

It thinks. It acts. It asks.

An LLM-powered agent resolves the routine straight from your Knowledge Base, takes real action in your connected tools, and hands the human moments to your team with the whole thread attached.

Explore ai agent

“Draft a reply about returns.”

Here’s a starting point.

Happy to help! Our return window is 30 days from delivery. Share your order number and we can take it from there.

From your returns policy
Ready for your review.You decide how to use it.

Your workspace assistant. For admins and owners.

A second pair of hands, on your side of the inbox.Illustrative example
Copilot

AI at your team’s elbow.

The admin assistant that rides inside the inbox — ask in plain language and it drafts replies from your own content, builds segments, and changes settings, showing every action for you to review.

Explore copilot

“Where’s my order?”

A skill you teachLook up an order.

Find the customer’s order in your system and return its delivery status.

In conversationThe agent knows when to use it.
In a workflowAn event puts it to work.
Teach an action once. Put it to work.Illustrative example
Skills & workflows

Teach it your business logic.

Teach it to check an order, book a slot, or call any API, then wire those skills into event-driven workflows — installed from the marketplace, or built with plain language, JSON Schema, and code where you need it.

Explore skills & workflows
A little something for your regulars.
For Sarah

Hi Sarah, the sage collection is here. Thought you’d like a first look.

Personalised from your approved template
For Meera

Hi Meera, the sage collection is here. Thought you’d like a first look.

The right audience. Every name remembered.

One campaign. A personal message for each customer.Illustrative example
Campaigns

Broadcasts that read like DMs.

Send an approved WhatsApp template to a saved segment or an uploaded CSV, personalize every variable so a broadcast still reads one-to-one, then watch Sent, Delivered, Read, and Clicked update in real time.

Explore campaigns

Where does the time go?

How did customers feel?

Which message worked?

A clearer next move.From conversation to decision.
An inbox full of signals, made useful.Illustrative example
Analytics

Know what your inbox knows.

Break out response times, sentiment, and CSAT by channel, agent, and campaign — the numbers that turn a busy inbox into a decision about where to add a person or a skill.

Explore analytics
See it on your own inbox

Try the whole thing, today.

Start free. Connect a channel, train an agent on your own content, and you'll have a working deployment in your inbox the same afternoon.