Integrations · Projects & issues

Productboard in the conversation.

Productboard is a product management platform that gathers feedback, prioritizes features, and aligns roadmaps based on customer insights and strategic goals. Connect it once and your copilot works in it directly without leaving the thread — and your workflows can act on it while the customer is still typing.

No credit card required · 7-day free trial

Productboard
Projects & issues
01 · COPILOT

Ask for it in plain language. It does the Productboard part.

Copilot rides inside the inbox. With Productboard connected it works there from the same panel as the conversation — no second tab, no copying an order number across.

  • Create User
  • Delete User
  • Get Note V2
  • Get Release
  • Add Note Tag
  • Get Component

What a specific connection exposes is decided by Productboard, not by us: Settings → Apps lists the real tools your connection carries, each with its own switch.

02 · WORKFLOWS

Read Productboard from inside a workflow.

Productboard is a place a workflow looks things up rather than one that starts it. Trigger on a conversation, a schedule or another app's event, then use an AI Agent step to work in Productboard and hand the answer to the steps that follow — a message, a CRM update, an escalation.

If Productboard does publish events to your workspace, they appear in the trigger picker the moment the connection is made.

03 · THE AI AGENT STEP

One step that decides which Productboard tools to call.

A workflow's AI Agent step runs a bounded tool-calling loop over the apps you have connected and returns an object whose fields you declared. So "find the record, check the status, and give me status and owner" is one step rather than four — and the fields it returns are available to every step after it.

You declare the output

The rows you name become the variables downstream steps read, so a branch can test what Productboard said.

You cap the effort

A step budget and a model tier per node — the loop stops where you told it to.

Only what you switched on

The loop can call the Productboard tools you left enabled and nothing else.

Setup

Connect Productboard in about a minute.

  1. 1

    Open Settings → Apps

    It is open to everyone in your organization, not just admins — which apps your copilot can reach is part of doing the job.

  2. 2

    Find Productboard in Browse

    The catalogue runs to hundreds of apps and is searchable. Connect Productboard from its card.

  3. 3

    Authorize with your own Productboard account

    You sign in on Productboard's own screen and approve the access. The connection carries that account's permissions — no API keys are pasted into Cloodot.

  4. 4

    Choose the tools it may call

    Open the connection and switch off anything you would rather it never touched. A tool you switch off is out of reach from the next question onward.

Productboard questions.

How do I connect Productboard to Cloodot?
Open Settings → Apps in Cloodot, switch to Browse, and search for Productboard. Connecting it opens Productboard's own sign-in and consent screen; when you come back, the app is listed as Connected and your copilot can use it. Nothing is installed and no keys are pasted into Cloodot.
What can Cloodot do in Productboard?
Work of this kind: create user; delete user; get note v2; get release; add note tag; get component. The exact list depends on what your Productboard account is allowed to do — Settings → Apps shows every tool the connection actually exposes.
Can I limit which Productboard tools Cloodot may use?
Yes. Open the connection and every tool it exposes is a switch, searchable by name. A tool you switch off is out of reach from the next question onward, so a read-only Productboard connection is a matter of leaving the writes off.
Can a workflow use Productboard without a trigger from it?
Yes. Productboard is read from inside a workflow rather than starting one: a workflow triggered by a conversation, a schedule or another app's event uses an AI Agent step to work in Productboard and hand its answer to the steps that follow.
Who in my team can connect Productboard?
Anyone in the organization — Apps is not restricted to admins and owners, because which apps a copilot can reach is part of doing the job. The connection carries the permissions of the Productboard account that authorized it, so a projects & issues connection is only ever as broad as the account behind it.
See it on your own inbox

Try the whole thing, today.

Start free. Connect a channel, train an agent on your own content, and you'll have a working deployment in your inbox the same afternoon.