Gong in the conversation.
Gong is a platform for video meetings, call recording, and team collaboration. Connect it once and your copilot works in it directly without leaving the thread — and your workflows can act on it while the customer is still typing.
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Ask for it in plain language. It does the Gong part.
Copilot rides inside the inbox. With Gong connected it works there from the same panel as the conversation — no second tab, no copying an order number across.
- List Tasks
- Add call media
- Delete Meeting
- Get Call By ID
- Get User By ID
- List Scorecards
What a specific connection exposes is decided by Gong, not by us: Settings → Apps lists the real tools your connection carries, each with its own switch.
Read Gong from inside a workflow.
Gong is a place a workflow looks things up rather than one that starts it. Trigger on a conversation, a schedule or another app's event, then use an AI Agent step to work in Gong and hand the answer to the steps that follow — a message, a CRM update, an escalation.
If Gong does publish events to your workspace, they appear in the trigger picker the moment the connection is made.
One step that decides which Gong tools to call.
A workflow's AI Agent step runs a bounded tool-calling loop over the apps you have connected and returns an object whose fields you declared. So "find the record, check the status, and give me status and owner" is one step rather than four — and the fields it returns are available to every step after it.
You declare the output
The rows you name become the variables downstream steps read, so a branch can test what Gong said.
You cap the effort
A step budget and a model tier per node — the loop stops where you told it to.
Only what you switched on
The loop can call the Gong tools you left enabled and nothing else.
Connect Gong in about a minute.
- 1
Open Settings → Apps
It is open to everyone in your organization, not just admins — which apps your copilot can reach is part of doing the job.
- 2
Find Gong in Browse
The catalogue runs to hundreds of apps and is searchable. Connect Gong from its card.
- 3
Authorize with your own Gong account
You sign in on Gong's own screen and approve the access. The connection carries that account's permissions — no API keys are pasted into Cloodot.
- 4
Choose the tools it may call
Open the connection and switch off anything you would rather it never touched. A tool you switch off is out of reach from the next question onward.
Gong questions.
How do I connect Gong to Cloodot?
What can Cloodot do in Gong?
Can I limit which Gong tools Cloodot may use?
Can a workflow use Gong without a trigger from it?
Who in my team can connect Gong?
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Start free. Connect a channel, train an agent on your own content, and you'll have a working deployment in your inbox the same afternoon.