Integrations · Files & storage

Dropbox in the conversation.

File sync and sharing, and the shared drive a lot of smaller teams genuinely run on. Connect it once and your copilot works with files, folders and shared links without leaving the thread — and your workflows can act on it while the customer is still typing.

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Dropbox
Files & storage
01 · COPILOT

Ask for it in plain language. It does the Dropbox part.

Copilot rides inside the inbox. With Dropbox connected it reads files, folders and shared links and acts on them from the same panel as the conversation — no second tab, no copying an order number across.

  • Check user
  • Create folder
  • Add file member
  • Add team members
  • Add folder member
  • Alpha Upload File

What a specific connection exposes is decided by Dropbox, not by us: Settings → Apps lists the real tools your connection carries, each with its own switch.

02 · WORKFLOWS

Read Dropbox from inside a workflow.

Dropbox is a place a workflow looks things up rather than one that starts it. Trigger on a conversation, a schedule or another app's event, then use an AI Agent step to work in Dropbox and hand the answer to the steps that follow — a message, a CRM update, an escalation.

If Dropbox does publish events to your workspace, they appear in the trigger picker the moment the connection is made.

03 · THE AI AGENT STEP

One step that decides which Dropbox tools to call.

A workflow's AI Agent step runs a bounded tool-calling loop over the apps you have connected and returns an object whose fields you declared. So "find the record, check the status, and give me status and owner" is one step rather than four — and the fields it returns are available to every step after it.

You declare the output

The rows you name become the variables downstream steps read, so a branch can test what Dropbox said.

You cap the effort

A step budget and a model tier per node — the loop stops where you told it to.

Only what you switched on

The loop can call the Dropbox tools you left enabled and nothing else.

What teams do with it

Two ways Dropbox earns its connection.

01

The attachment they need is already somewhere

Warranty terms, a price list, a photo of the installation — the copilot searches Dropbox and puts the file in the thread instead of an agent hunting folders.

02

What the customer sent goes where it belongs

A workflow saves an inbound attachment into the right Dropbox folder as it arrives, named for the conversation it came from.

Setup

Connect Dropbox in about a minute.

  1. 1

    Open Settings → Apps

    It is open to everyone in your organization, not just admins — which apps your copilot can reach is part of doing the job.

  2. 2

    Find Dropbox in Browse

    The catalogue runs to hundreds of apps and is searchable. Connect Dropbox from its card.

  3. 3

    Authorize with your own Dropbox account

    You sign in on Dropbox's own screen and approve the access. The connection carries that account's permissions — no API keys are pasted into Cloodot.

  4. 4

    Choose the tools it may call

    Open the connection and switch off anything you would rather it never touched. A tool you switch off is out of reach from the next question onward.

Dropbox questions.

How do I connect Dropbox to Cloodot?
Open Settings → Apps in Cloodot, switch to Browse, and search for Dropbox. Connecting it opens Dropbox's own sign-in and consent screen; when you come back, the app is listed as Connected and your copilot can use it. Nothing is installed and no keys are pasted into Cloodot.
What can Cloodot do in Dropbox?
Work of this kind: check user; create folder; add file member; add team members; add folder member; alpha upload file. The exact list depends on what your Dropbox account is allowed to do — Settings → Apps shows every tool the connection actually exposes.
Can I limit which Dropbox tools Cloodot may use?
Yes. Open the connection and every tool it exposes is a switch, searchable by name. A tool you switch off is out of reach from the next question onward, so a read-only Dropbox connection is a matter of leaving the writes off.
Can a workflow use Dropbox without a trigger from it?
Yes. Dropbox is read from inside a workflow rather than starting one: a workflow triggered by a conversation, a schedule or another app's event uses an AI Agent step to work in Dropbox and hand its answer to the steps that follow.
Who in my team can connect Dropbox?
Anyone in the organization — Apps is not restricted to admins and owners, because which apps a copilot can reach is part of doing the job. The connection carries the permissions of the Dropbox account that authorized it, so a files & storage connection is only ever as broad as the account behind it.
See it on your own inbox

Try the whole thing, today.

Start free. Connect a channel, train an agent on your own content, and you'll have a working deployment in your inbox the same afternoon.