AI Inbox for 24x7
Support &
Sales.
Engagement.
Conversion.
AI Inbox for
24x7 Support &
Sales.
Engagement.
Conversion.
AI Inbox for 24x7
Support &
Sales.
Engagement.
Conversion.
Support customers, automate workflows, and close sales all from one AI inbox.
Support customers, automate workflows, and close sales all from one AI inbox.
14-day free trial
No credit card required
Trusted by
Trusted by
Trusted by
AI That Works Like a Real Employee 24/7
AI That Works Like a Real Employee 24/7
Beyond replies
Intelligent
Multichannel
Deploy in minutes
Seamlessly integrate
Advanced Insights
Personalized actions! Not just robotic answers
Gives personalized answers and takes actions that drive faster resolutions and more conversions.
Absolutely! I have let the team know that you will be coming at 5 for test driving. Please keep a valid driving license with you.
AI agent
Transcription : "I would love to test drive. Would 5PM tomorrow work?"
5:13 am
5:13 am
Smart suggestions
Multi-agent support
Custom fields
Dynamic flows
Document training
Knowledge base sync
Template responses
Zero-code setup
Natural language training
Quick agent launch
Prebuilt templates
Real-time preview
No-code flows
Fast deployment
Beyond replies
Personalized actions! Not just robotic answers
Gives personalized answers and takes actions that drive faster resolutions and more conversions.
Absolutely! I have let the team know that you will be coming at 5 for test driving. Please keep a valid driving license with you.
AI agent
Transcription : "I would love to test drive. Would 5PM tomorrow work?"
5:13 am
5:13 am
Smart suggestions
Multi-agent support
Custom fields
Dynamic flows
Document training
Knowledge base sync
Template responses
Zero-code setup
Natural language training
Quick agent launch
Prebuilt templates
Real-time preview
No-code flows
Fast deployment
Beyond replies
Intelligent
Multichannel
Deploy in minutes
Seamlessly integrate
Advanced Insights
Personalized actions! Not just robotic answers
Gives personalized answers and takes actions that drive faster resolutions and more conversions.
Absolutely! I have let the team know that you will be coming at 5 for test driving. Please keep a valid driving license with you.
AI agent
Transcription : "I would love to test drive. Would 5PM tomorrow work?"
5:13 am
5:13 am
Smart suggestions
Multi-agent support
Custom fields
Dynamic flows
Document training
Knowledge base sync
Template responses
Zero-code setup
Natural language training
Quick agent launch
Prebuilt templates
Real-time preview
No-code flows
Fast deployment
Why Teams Switch to Cloodot
Why Teams Switch to Cloodot
Why Teams Switch to Cloodot
Deploy across multiple channels in minutes: an intelligent AI agent that doesn’t just reply, but acts. Integrates seamlessly with your tools and delivers deep insights.
Without Cloodot
Leads come after hours
But your team’s offline. You lose them by morning.
Chatbots aren’t enough
People want instant personalized answers not callbacks.
Slow replies lose sales
A few hours’ delay and customers move on
Team stuck on low-quality chats
Wasting time on noise, missing real buyers.
You hold back on growth
Support can’t scale with marketing.
You’re in the dark
No clear view of what’s working.
Cloodot
Instant replies, 24/7
No more lost leads after hours.
Understands, not just replies
Instant buys or warmed up leads. More deals get closed.
Faster replies = more conversions
Instant buys or warmed up leads. More deals get closed.
Filters noise, flags serious customers
AI agent handles volume. You close deals.
Scale without breaking support
Run bigger campaigns with confidence.
Know what’s working, always
Clear insights across all channels.
V/S
“We reduced our customer response time by 70% after switching to Cloodot. It feels like we hired a 24/7 team overnight”
Ayesha Rahman
Customer Experience Lead, FreshBasket
“We reduced our customer response time by 70% after switching to Cloodot. It feels like we hired a 24/7 team overnight”“We reduced our customer response time by 70% after switching to Cloodot. It feels like we hired a 24/7 team overnight”
Ayesha Rahman
Customer Experience Lead, FreshBasket
“We reduced our customer response time by 70% after switching to Cloodot. It feels like we hired a 24/7 team overnight”
Ayesha Rahman
Customer Experience Lead, FreshBasket
Without Cloodot
Leads come after hours
But your team’s offline. You lose them by morning.
Chatbots aren’t enough
People want instant personalized answers not callbacks.
Slow replies lose sales
A few hours’ delay and customers move on
Team stuck on low-quality chats
Wasting time on noise, missing real buyers.
You hold back on growth
Support can’t scale with marketing.
You’re in the dark
No clear view of what’s working.
Cloodot
Instant replies, 24/7
No more lost leads after hours.
Understands, not just replies
Instant buys or warmed up leads. More deals get closed.
Faster replies = more conversions
Instant buys or warmed up leads. More deals get closed.
Filters noise, flags serious customers
AI agent handles volume. You close deals.
Scale without breaking support
Run bigger campaigns with confidence.
Know what’s working, always
Clear insights across all channels.
V/S
“We reduced our customer response time by 70% after switching to Cloodot. It feels like we hired a 24/7 team overnight”
Ayesha Rahman
Customer Experience Lead, FreshBasket
“We reduced our customer response time by 70% after switching to Cloodot. It feels like we hired a 24/7 team overnight”“We reduced our customer response time by 70% after switching to Cloodot. It feels like we hired a 24/7 team overnight”
Ayesha Rahman
Customer Experience Lead, FreshBasket
“We reduced our customer response time by 70% after switching to Cloodot. It feels like we hired a 24/7 team overnight”
Ayesha Rahman
Customer Experience Lead, FreshBasket
Without Cloodot
Leads come after hours
But your team’s offline. You lose them by morning.
Chatbots aren’t enough
People want instant personalized answers not callbacks.
Slow replies lose sales
A few hours’ delay and customers move on
Team stuck on low-quality chats
Wasting time on noise, missing real buyers.
You hold back on growth
Support can’t scale with marketing.
You’re in the dark
No clear view of what’s working.
Cloodot
Instant replies, 24/7
No more lost leads after hours.
Understands, not just replies
Instant buys or warmed up leads. More deals get closed.
Faster replies = more conversions
Instant buys or warmed up leads. More deals get closed.
Filters noise, flags serious customers
AI agent handles volume. You close deals.
Scale without breaking support
Run bigger campaigns with confidence.
Know what’s working, always
Clear insights across all channels.
V/S
“We reduced our customer response time by 70% after switching to Cloodot. It feels like we hired a 24/7 team overnight”
Ayesha Rahman
Customer Experience Lead, FreshBasket
“We reduced our customer response time by 70% after switching to Cloodot. It feels like we hired a 24/7 team overnight”“We reduced our customer response time by 70% after switching to Cloodot. It feels like we hired a 24/7 team overnight”
Ayesha Rahman
Customer Experience Lead, FreshBasket
“We reduced our customer response time by 70% after switching to Cloodot. It feels like we hired a 24/7 team overnight”
Ayesha Rahman
Customer Experience Lead, FreshBasket
Integrate with 1000s
of tools including
Zapier
Shopify
WooCommerce
Zoho
Quickbooks
Hubspot
Integrate with 1000s
of tools including
Zapier
Shopify
WooCommerce
Zoho
Quickbooks
Hubspot
Integrate with 1000s
of tools including
Zapier
Shopify
WooCommerce
Zoho
Quickbooks
Hubspot
POWERED BY DOT AI
Discover the Cloodot platform
Discover the Cloodot platform
Unified team inbox
AI Agent configuration
Customer Segments
Marketing Campaigns
Custom actions
Unified team inbox
Unified team inbox
AI Agent configuration
Customer Segments
Marketing Campaigns
Custom actions
$10M+ in Additional Sales
Achieved within just 6 months of launch through automated, real-time conversations.
24/7 Multilingual Support
Your AI agent never sleeps and speaks every language your customers do.
4x Increase in Customer LTV
Drives stronger brand loyalty and retention with every intelligent interaction.
Insights that Drive Impact
Insights that Drive Impact
Insights that Drive Impact
Unlock real-time metrics to elevate your customer support strategy.
See how AI & Human
Agents Perform
See how AI & Human
Agents Perform
See how AI & Human
Agents Perform
Track how your AI and team handle chats to boost efficiency and improve conversation outcomes.
Track how your AI and team handle chats to boost efficiency and improve conversation outcomes.
Campaign Metrics
Analyze WhatsApp campaign performance messages, delivery, replies, and conversions, all in one view.
Campaign Metrics
Analyze WhatsApp campaign performance messages, delivery, replies, and conversions, all in one view.
Campaign Metrics
Analyze WhatsApp campaign performance messages, delivery, replies, and conversions, all in one view.
Engagement Patterns
Understand when your customers are most active by time and day, ideal for campaign planning and staffing.
Engagement Patterns
Understand when your customers are most active by time and day, ideal for campaign planning and staffing.
Engagement Patterns
Understand when your customers are most active by time and day, ideal for campaign planning and staffing.
Conversation Topics
Discover trending topics and customer concerns with topic-wise label breakdowns for better insights.
Conversation Topics
Discover trending topics and customer concerns with topic-wise label breakdowns for better insights.
Conversation Topics
Discover trending topics and customer concerns with topic-wise label breakdowns for better insights.
Enterprise-Grade Security
Guardrails
No off-topic replies. No misinformation. Just professional, focused, trustworthy responses.
Data ownership
Your data is off-limits to everyone but your AI Employee. It’s never used for training and never sold.
Privacy protection
Built-in privacy checks to block unauthorized access and filter sensitive queries to keep your data fully protected.
Encryption
No off-topic replies. No misinformation. Just professional, focused, trustworthy responses.
Enterprise-Grade Security
Guardrails
No off-topic replies. No misinformation. Just professional, focused, trustworthy responses.
Data ownership
Your data is off-limits to everyone but your AI Employee. It’s never used for training and never sold.
Privacy protection
Built-in privacy checks to block unauthorized access and filter sensitive queries to keep your data fully protected.
Encryption
No off-topic replies. No misinformation. Just professional, focused, trustworthy responses.
Enterprise-Grade Security
Guardrails
No off-topic replies. No misinformation. Just professional, focused, trustworthy responses.
Data ownership
Your data is off-limits to everyone but your AI Employee. It’s never used for training and never sold.
Privacy protection
Built-in privacy checks to block unauthorized access and filter sensitive queries to keep your data fully protected.
Encryption
No off-topic replies. No misinformation. Just professional, focused, trustworthy responses.
Say Hello to Effortless Support
Unlock the power of AI-driven customer communication today.
60%
Increase in revenue from digital channels. See proof
90%
Reduction in manual workload through AI-driven automation.
30%
Boost in CSAT from faster, smarter responses.
Say Hello to Effortless Support
Unlock the power of AI-driven customer communication today.
60%
Increase in revenue from digital channels. See proof
90%
Reduction in manual workload through AI-driven automation.
30%
Boost in CSAT from faster, smarter responses.
Say Hello to Effortless Support
Unlock the power of AI-driven customer communication today.
60%
Increase in revenue from digital channels. See proof
90%
Reduction in manual workload through AI-driven automation.
30%
Boost in CSAT from faster, smarter responses.
Say Hello to Effortless Support
Unlock the power of AI-driven customer communication today.
60%
Increase in revenue from digital channels. See proof
90%
Reduction in manual workload through AI-driven automation.
30%
Boost in CSAT from faster, smarter responses.
Say Hello to Effortless Support
Unlock the power of AI-driven customer communication today.
60%
Increase in revenue from digital channels. See proof
90%
Reduction in manual workload through AI-driven automation.
30%
Boost in CSAT from faster, smarter responses.
Everything You Need to Know
Everything You Need to Know
Everything You Need to Know
Discover quick and comprehensive answers to common questions about our platform, services, and features.
What is Cloodot, and how is it different from a standard chatbot?
Cloodot is an enterprise-grade Conversational AI platform built on advanced Large Language Models (LLMs). Unlike traditional rule-based chatbots, Cloodot acts as an intelligent AI agent for sales and support — understanding customer intent, reasoning in context, and taking real-time action.
It seamlessly integrates with your CRMs, ERPs, e-commerce systems, and custom databases to automate conversations that feel human and deliver results.
Cloodot isn’t just automation. It’s a full-stack AI-powered customer engagement platform that helps businesses scale support, qualify leads, and close more sales
How does Cloodot’s AI agent help my business support customers and drive sales?
Cloodot’s AI customer support chatbot is designed to manage the full customer journey — from first touch to post-sale support.
AI for Support: Automates 24/7 query handling, resolves common issues with intelligent action flows, and escalates complex cases to human agents when needed.
AI for Sales: Engages users with smart product recommendations, automated upselling, and AI lead generation bots — all from a unified team inbox that blends AI and human support.
Built to drive outcomes, not just conversations.
What kind of intelligent actions can Cloodot’s AI perform beyond basic replies?
Cloodot’s AI reasoning and actions engine goes far beyond chat — it acts as a backend automation layer for your business operations.
It enables:
Auto-extraction of customer data from conversations
Workflow automation to streamline internal tasks
CRM and helpdesk updates through native integrations like HubSpot AI integration and Zendesk AI integration
End-to-end actions like appointment booking, task creation, and follow-ups — all triggered from natural conversations
Need an action Cloodot doesn’t support out of the box?
Use Cloodot's Custom AI Actions Builder to define your own logic — trigger APIs, run scripts, or automate any workflow with just a few clicks.
This is not just a chatbot — it’s an AI automation layer for your business.
What is Dynamic Flow in Cloodot and how does it help?
Dynamic Flow in Cloodot enables personalized, context-aware conversations by combining customer intent recognition with business logic.
It powers AI responses with dynamic product recommendations, action routing, and adaptive flows — helping businesses improve engagement, boost conversions, and reduce manual effort.
How does Cloodot automate workflows like escalations, labeling, or extractions?
Cloodot automates workflows through intelligent actions that are triggered based on real-time conversation context — no hard coded setup or intervention required.
It handles:
Auto escalation to human agents for complex or high-priority issues
Auto labeling of conversations by topic, intent, or urgency for easy filtering
Auto extraction of key data like order IDs, emails, phone numbers, and dates directly from chat
Sending order updates, triggering follow-ups, or creating support tickets in tools like Zendesk or HubSpot
Running custom API calls based on user inputs or events
These automations help streamline support, reduce response times, and keep your systems updated — all without human effort.
Can I build my own custom AI actions in Cloodot?
Yes. With Cloodot’s Custom Actions Builder, you can define your own business logic and trigger workflows — like booking appointments, updating CRMs, or calling third-party APIs. It lets you go beyond prebuilt actions, giving your AI employee the flexibility to match your exact business processes.
How does Cloodot sync with my tools and workflows?
Cloodot offers built-in one-click integrations with platforms like Shopify, HubSpot, Zendesk, etc. For advanced use cases, you can use custom actions to connect with your internal systems or trigger logic based on conversation context — ensuring full sync with your existing stack.
How easy is it to set up and train Cloodot? Do I need coding skills?
No coding required.
Cloodot’s no-code AI chatbot builder lets you train chatbots using your website content, documents, or plain language — all in minutes.
For advanced use cases, developers can extend it with custom code actions and API endpoints to build powerful logic and integrations.
Can I organize and manage customer data inside Cloodot?
Yes. Cloodot includes a Contacts Centre, Custom Fields, Labels, and Session History to help you track and manage customer data across platforms. It automatically groups messages by customer identity and allows full context to be preserved in every conversation.
Does Cloodot offer canned or AI-generated responses for faster replies?
Yes. Cloodot lets you create canned responses for commonly asked questions and also leverages AI-generated replies for faster, more natural conversations. This reduces response time and ensures consistent, high-quality support across all channels.
Can Cloodot integrate with my existing tools, CRMs, or e-commerce systems?
Yes — Cloodot is an integration-ready AI agent for sales and support.
Whether you’re using HubSpot, Zendesk, Shopify, or internal tools, it connects seamlessly via REST APIs, native integrations, or CRM sync.
Built for fast onboarding and smooth deployment — no disruptions to your existing workflows.
Does Cloodot support multiple languages and messaging channels like WhatsApp or Instagram. i.e. Meta platforms?
Absolutely. Cloodot is a true omnichannel conversational AI platform with advanced multilingual understanding across 80+ languages — so your AI agents can grasp customer intent, no matter the language.
It enables:
WhatsApp AI automation
AI automation for Facebook and Instagram Messenger
Unified omnichannel customer engagement
A single team inbox for AI and human agents
Built to understand your customers — across platforms, languages, and touchpoints.
How does Cloodot ensure the security and privacy of customer data?
Cloodot offers enterprise-grade security for its conversational AI platform, ensuring trust, control, and compliance at every level.
Key protections include:
End-to-end data encryption (in transit and at rest)
Built-in AI guardrails to prevent off-topic or unsafe responses
AI model isolation — your data is never used to train external systems
Full data ownership and whitelabel options for complete brand control
What kind of analytics and performance insights does Cloodot provide?
Get actionable analytics for chatbots — so you can track, improve, and scale with confidence.
Insights include:
Conversation volume and resolution rates
Sales performance driven by AI interactions
Real-time reports for both AI agents and human agents
All in one place, always up to date. Make decisions backed by data, not guesswork.
How does Cloodot compare to hiring more human agents?
More headcount doesn’t always mean faster replies.
Cloodot delivers 24/7 AI customer support that responds instantly, automates routine conversations, and routes only complex issues to your team — reducing costs while boosting customer satisfaction.
More importantly, it frees up your team to do what humans do best: build deeper, more personal relationships with customers.
With Cloodot, you get speed, scale, and human focus — all in one platform.
Let AI handle the routine. Let your team focus on the moments that matter.
What types of businesses is Cloodot best suited for?
Cloodot is built to handle scale and complexity — from personal e-commerce stores to global enterprises with millions of customers. Whether you’re running an AI-powered sales and support automation for online retail or for SaaS and service businesses, Cloodot adapts to your operations.
It’s ideal for:
AI lead generation bots that qualify prospects through chat
Conversational commerce AI that drives purchases in real time
AI-powered support for small businesses
Enterprise-grade AI help-desks with human handoff
Any team looking to cut response times and scale support without hiring
One platform. Every stage of growth.
What is Cloodot, and how is it different from a standard chatbot?
Cloodot is an enterprise-grade Conversational AI platform built on advanced Large Language Models (LLMs). Unlike traditional rule-based chatbots, Cloodot acts as an intelligent AI agent for sales and support — understanding customer intent, reasoning in context, and taking real-time action.
It seamlessly integrates with your CRMs, ERPs, e-commerce systems, and custom databases to automate conversations that feel human and deliver results.
Cloodot isn’t just automation. It’s a full-stack AI-powered customer engagement platform that helps businesses scale support, qualify leads, and close more sales
How does Cloodot’s AI agent help my business support customers and drive sales?
Cloodot’s AI customer support chatbot is designed to manage the full customer journey — from first touch to post-sale support.
AI for Support: Automates 24/7 query handling, resolves common issues with intelligent action flows, and escalates complex cases to human agents when needed.
AI for Sales: Engages users with smart product recommendations, automated upselling, and AI lead generation bots — all from a unified team inbox that blends AI and human support.
Built to drive outcomes, not just conversations.
What kind of intelligent actions can Cloodot’s AI perform beyond basic replies?
Cloodot’s AI reasoning and actions engine goes far beyond chat — it acts as a backend automation layer for your business operations.
It enables:
Auto-extraction of customer data from conversations
Workflow automation to streamline internal tasks
CRM and helpdesk updates through native integrations like HubSpot AI integration and Zendesk AI integration
End-to-end actions like appointment booking, task creation, and follow-ups — all triggered from natural conversations
Need an action Cloodot doesn’t support out of the box?
Use Cloodot's Custom AI Actions Builder to define your own logic — trigger APIs, run scripts, or automate any workflow with just a few clicks.
This is not just a chatbot — it’s an AI automation layer for your business.
What is Dynamic Flow in Cloodot and how does it help?
Dynamic Flow in Cloodot enables personalized, context-aware conversations by combining customer intent recognition with business logic.
It powers AI responses with dynamic product recommendations, action routing, and adaptive flows — helping businesses improve engagement, boost conversions, and reduce manual effort.
How does Cloodot automate workflows like escalations, labeling, or extractions?
Cloodot automates workflows through intelligent actions that are triggered based on real-time conversation context — no hard coded setup or intervention required.
It handles:
Auto escalation to human agents for complex or high-priority issues
Auto labeling of conversations by topic, intent, or urgency for easy filtering
Auto extraction of key data like order IDs, emails, phone numbers, and dates directly from chat
Sending order updates, triggering follow-ups, or creating support tickets in tools like Zendesk or HubSpot
Running custom API calls based on user inputs or events
These automations help streamline support, reduce response times, and keep your systems updated — all without human effort.
Can I build my own custom AI actions in Cloodot?
Yes. With Cloodot’s Custom Actions Builder, you can define your own business logic and trigger workflows — like booking appointments, updating CRMs, or calling third-party APIs. It lets you go beyond prebuilt actions, giving your AI employee the flexibility to match your exact business processes.
How does Cloodot sync with my tools and workflows?
Cloodot offers built-in one-click integrations with platforms like Shopify, HubSpot, Zendesk, etc. For advanced use cases, you can use custom actions to connect with your internal systems or trigger logic based on conversation context — ensuring full sync with your existing stack.
How easy is it to set up and train Cloodot? Do I need coding skills?
No coding required.
Cloodot’s no-code AI chatbot builder lets you train chatbots using your website content, documents, or plain language — all in minutes.
For advanced use cases, developers can extend it with custom code actions and API endpoints to build powerful logic and integrations.
Can I organize and manage customer data inside Cloodot?
Yes. Cloodot includes a Contacts Centre, Custom Fields, Labels, and Session History to help you track and manage customer data across platforms. It automatically groups messages by customer identity and allows full context to be preserved in every conversation.
Does Cloodot offer canned or AI-generated responses for faster replies?
Yes. Cloodot lets you create canned responses for commonly asked questions and also leverages AI-generated replies for faster, more natural conversations. This reduces response time and ensures consistent, high-quality support across all channels.
Can Cloodot integrate with my existing tools, CRMs, or e-commerce systems?
Yes — Cloodot is an integration-ready AI agent for sales and support.
Whether you’re using HubSpot, Zendesk, Shopify, or internal tools, it connects seamlessly via REST APIs, native integrations, or CRM sync.
Built for fast onboarding and smooth deployment — no disruptions to your existing workflows.
Does Cloodot support multiple languages and messaging channels like WhatsApp or Instagram. i.e. Meta platforms?
Absolutely. Cloodot is a true omnichannel conversational AI platform with advanced multilingual understanding across 80+ languages — so your AI agents can grasp customer intent, no matter the language.
It enables:
WhatsApp AI automation
AI automation for Facebook and Instagram Messenger
Unified omnichannel customer engagement
A single team inbox for AI and human agents
Built to understand your customers — across platforms, languages, and touchpoints.
How does Cloodot ensure the security and privacy of customer data?
Cloodot offers enterprise-grade security for its conversational AI platform, ensuring trust, control, and compliance at every level.
Key protections include:
End-to-end data encryption (in transit and at rest)
Built-in AI guardrails to prevent off-topic or unsafe responses
AI model isolation — your data is never used to train external systems
Full data ownership and whitelabel options for complete brand control
What kind of analytics and performance insights does Cloodot provide?
Get actionable analytics for chatbots — so you can track, improve, and scale with confidence.
Insights include:
Conversation volume and resolution rates
Sales performance driven by AI interactions
Real-time reports for both AI agents and human agents
All in one place, always up to date. Make decisions backed by data, not guesswork.
How does Cloodot compare to hiring more human agents?
More headcount doesn’t always mean faster replies.
Cloodot delivers 24/7 AI customer support that responds instantly, automates routine conversations, and routes only complex issues to your team — reducing costs while boosting customer satisfaction.
More importantly, it frees up your team to do what humans do best: build deeper, more personal relationships with customers.
With Cloodot, you get speed, scale, and human focus — all in one platform.
Let AI handle the routine. Let your team focus on the moments that matter.
What types of businesses is Cloodot best suited for?
Cloodot is built to handle scale and complexity — from personal e-commerce stores to global enterprises with millions of customers. Whether you’re running an AI-powered sales and support automation for online retail or for SaaS and service businesses, Cloodot adapts to your operations.
It’s ideal for:
AI lead generation bots that qualify prospects through chat
Conversational commerce AI that drives purchases in real time
AI-powered support for small businesses
Enterprise-grade AI help-desks with human handoff
Any team looking to cut response times and scale support without hiring
One platform. Every stage of growth.
What is Cloodot, and how is it different from a standard chatbot?
Cloodot is an enterprise-grade Conversational AI platform built on advanced Large Language Models (LLMs). Unlike traditional rule-based chatbots, Cloodot acts as an intelligent AI agent for sales and support — understanding customer intent, reasoning in context, and taking real-time action.
It seamlessly integrates with your CRMs, ERPs, e-commerce systems, and custom databases to automate conversations that feel human and deliver results.
Cloodot isn’t just automation. It’s a full-stack AI-powered customer engagement platform that helps businesses scale support, qualify leads, and close more sales
How does Cloodot’s AI agent help my business support customers and drive sales?
Cloodot’s AI customer support chatbot is designed to manage the full customer journey — from first touch to post-sale support.
AI for Support: Automates 24/7 query handling, resolves common issues with intelligent action flows, and escalates complex cases to human agents when needed.
AI for Sales: Engages users with smart product recommendations, automated upselling, and AI lead generation bots — all from a unified team inbox that blends AI and human support.
Built to drive outcomes, not just conversations.
What kind of intelligent actions can Cloodot’s AI perform beyond basic replies?
Cloodot’s AI reasoning and actions engine goes far beyond chat — it acts as a backend automation layer for your business operations.
It enables:
Auto-extraction of customer data from conversations
Workflow automation to streamline internal tasks
CRM and helpdesk updates through native integrations like HubSpot AI integration and Zendesk AI integration
End-to-end actions like appointment booking, task creation, and follow-ups — all triggered from natural conversations
Need an action Cloodot doesn’t support out of the box?
Use Cloodot's Custom AI Actions Builder to define your own logic — trigger APIs, run scripts, or automate any workflow with just a few clicks.
This is not just a chatbot — it’s an AI automation layer for your business.
What is Dynamic Flow in Cloodot and how does it help?
Dynamic Flow in Cloodot enables personalized, context-aware conversations by combining customer intent recognition with business logic.
It powers AI responses with dynamic product recommendations, action routing, and adaptive flows — helping businesses improve engagement, boost conversions, and reduce manual effort.
How does Cloodot automate workflows like escalations, labeling, or extractions?
Cloodot automates workflows through intelligent actions that are triggered based on real-time conversation context — no hard coded setup or intervention required.
It handles:
Auto escalation to human agents for complex or high-priority issues
Auto labeling of conversations by topic, intent, or urgency for easy filtering
Auto extraction of key data like order IDs, emails, phone numbers, and dates directly from chat
Sending order updates, triggering follow-ups, or creating support tickets in tools like Zendesk or HubSpot
Running custom API calls based on user inputs or events
These automations help streamline support, reduce response times, and keep your systems updated — all without human effort.
Can I build my own custom AI actions in Cloodot?
Yes. With Cloodot’s Custom Actions Builder, you can define your own business logic and trigger workflows — like booking appointments, updating CRMs, or calling third-party APIs. It lets you go beyond prebuilt actions, giving your AI employee the flexibility to match your exact business processes.
How does Cloodot sync with my tools and workflows?
Cloodot offers built-in one-click integrations with platforms like Shopify, HubSpot, Zendesk, etc. For advanced use cases, you can use custom actions to connect with your internal systems or trigger logic based on conversation context — ensuring full sync with your existing stack.
How easy is it to set up and train Cloodot? Do I need coding skills?
No coding required.
Cloodot’s no-code AI chatbot builder lets you train chatbots using your website content, documents, or plain language — all in minutes.
For advanced use cases, developers can extend it with custom code actions and API endpoints to build powerful logic and integrations.
Can I organize and manage customer data inside Cloodot?
Yes. Cloodot includes a Contacts Centre, Custom Fields, Labels, and Session History to help you track and manage customer data across platforms. It automatically groups messages by customer identity and allows full context to be preserved in every conversation.
Does Cloodot offer canned or AI-generated responses for faster replies?
Yes. Cloodot lets you create canned responses for commonly asked questions and also leverages AI-generated replies for faster, more natural conversations. This reduces response time and ensures consistent, high-quality support across all channels.
Can Cloodot integrate with my existing tools, CRMs, or e-commerce systems?
Yes — Cloodot is an integration-ready AI agent for sales and support.
Whether you’re using HubSpot, Zendesk, Shopify, or internal tools, it connects seamlessly via REST APIs, native integrations, or CRM sync.
Built for fast onboarding and smooth deployment — no disruptions to your existing workflows.
Does Cloodot support multiple languages and messaging channels like WhatsApp or Instagram. i.e. Meta platforms?
Absolutely. Cloodot is a true omnichannel conversational AI platform with advanced multilingual understanding across 80+ languages — so your AI agents can grasp customer intent, no matter the language.
It enables:
WhatsApp AI automation
AI automation for Facebook and Instagram Messenger
Unified omnichannel customer engagement
A single team inbox for AI and human agents
Built to understand your customers — across platforms, languages, and touchpoints.
How does Cloodot ensure the security and privacy of customer data?
Cloodot offers enterprise-grade security for its conversational AI platform, ensuring trust, control, and compliance at every level.
Key protections include:
End-to-end data encryption (in transit and at rest)
Built-in AI guardrails to prevent off-topic or unsafe responses
AI model isolation — your data is never used to train external systems
Full data ownership and whitelabel options for complete brand control
What kind of analytics and performance insights does Cloodot provide?
Get actionable analytics for chatbots — so you can track, improve, and scale with confidence.
Insights include:
Conversation volume and resolution rates
Sales performance driven by AI interactions
Real-time reports for both AI agents and human agents
All in one place, always up to date. Make decisions backed by data, not guesswork.
How does Cloodot compare to hiring more human agents?
More headcount doesn’t always mean faster replies.
Cloodot delivers 24/7 AI customer support that responds instantly, automates routine conversations, and routes only complex issues to your team — reducing costs while boosting customer satisfaction.
More importantly, it frees up your team to do what humans do best: build deeper, more personal relationships with customers.
With Cloodot, you get speed, scale, and human focus — all in one platform.
Let AI handle the routine. Let your team focus on the moments that matter.
What types of businesses is Cloodot best suited for?
Cloodot is built to handle scale and complexity — from personal e-commerce stores to global enterprises with millions of customers. Whether you’re running an AI-powered sales and support automation for online retail or for SaaS and service businesses, Cloodot adapts to your operations.
It’s ideal for:
AI lead generation bots that qualify prospects through chat
Conversational commerce AI that drives purchases in real time
AI-powered support for small businesses
Enterprise-grade AI help-desks with human handoff
Any team looking to cut response times and scale support without hiring
One platform. Every stage of growth.
Enterprise-Grade Security
Guardrails
No off-topic replies. No misinformation. Just professional, focused, trustworthy responses.
Data ownership
Your data is off-limits to everyone but your AI Employee. It’s never used for training and never sold.
Privacy protection
Built-in privacy checks to block unauthorized access and filter sensitive queries to keep your data fully protected.
Encryption
No off-topic replies. No misinformation. Just professional, focused, trustworthy responses.
Enterprise-Grade Security
Guardrails
No off-topic replies. No misinformation. Just professional, focused, trustworthy responses.
Data ownership
Your data is off-limits to everyone but your AI Employee. It’s never used for training and never sold.
Privacy protection
Built-in privacy checks to block unauthorized access and filter sensitive queries to keep your data fully protected.
Encryption
No off-topic replies. No misinformation. Just professional, focused, trustworthy responses.