# Cloodot

> Cloodot is an AI employee for sales and support. It unifies every customer conversation — WhatsApp, Instagram, Facebook, and webchat — into a single inbox where an LLM-powered agent qualifies leads, resolves tickets, and hands the messy moments to a human with full context.

Cloodot's AI agent understands intent, pulls live data from your CRM, and takes action — booking, refunding, upselling — in plain conversation. It runs 24/7, speaks 40+ languages, and plugs into Shopify, Salla, HubSpot, Attio, Cal.com, and any REST API.

- Product: https://chats.cloodot.com
- Marketing site: https://cloodot.com
- Ask AI about Cloodot: https://cloodot.com/ai — a research page with a quotable summary, the facts, and one-click prompts.
- Resources hub: https://cloodot.com/resources — docs, skillsets, the API & MCP reference, Field Notes, and Ask AI in one place.
- Contact / demo request: https://cloodot.com/contact
- Book a demo (sales): https://cal.com/adhil
- Trust Center (security & privacy): https://cloodot.com/trust
- Privacy Policy: https://cloodot.com/privacypolicy
- Terms of Service: https://cloodot.com/termsandconditions
- Sitemap: https://cloodot.com/sitemap.xml
- API catalog: https://cloodot.com/.well-known/api-catalog
- MCP server card: https://cloodot.com/.well-known/mcp/server-card.json

## What Cloodot does

- **Unified inbox** — every channel (WhatsApp, Instagram, Facebook, webchat) threaded by customer identity in one place.
- **AI agent** — LLM-powered intent detection, tool use, and dynamic conversation flows. Reads and writes to your existing tools.
- **No-code builder** — train on your website, docs, or plain-language instructions. Branch with visual flows. Extend with custom actions and REST APIs.
- **Integrations** — one-click connectors for Shopify, Salla, HubSpot, Attio, Cal.com, and Google. REST APIs for everything else.
- **Multilingual** — auto-detects 40+ languages including Arabic, Hindi, Tamil, Malayalam, Spanish, Japanese. RTL handled natively.

## Product pages

- All product: https://cloodot.com/product — Six capabilities, one platform.
- Unified inbox: https://cloodot.com/product/unified-inbox — Every channel, one tray.
- AI agent: https://cloodot.com/product/ai-agent — It thinks. It acts. It asks.
- Copilot: https://cloodot.com/product/copilot — AI at your team’s elbow.
- Skills & workflows: https://cloodot.com/product/skills-workflows — Teach it your business logic.
- Campaigns: https://cloodot.com/product/campaigns — Broadcasts that read like DMs.
- Analytics: https://cloodot.com/product/analytics — Know what your inbox knows.

## Outcomes

- Average revenue lift from digital channels: +37%
- Reduction in manual workload via AI automation: 65%
- Boost in CSAT from faster first-responses: 28 points

## For AI agents

- MCP server: https://developers.cloodot.com/mcp — search Cloodot docs, load skill resources, manage Cloodot Skillsets.
- MCP connect guide: https://cloodot.com/mcp — step-by-step setup for Claude, Claude Code, ChatGPT, Cursor, VS Code, Windsurf, Gemini CLI, and any other MCP client.
- OAuth: https://backend.cloodot.com/.well-known/oauth-authorization-server
- Agent skills index: https://cloodot.com/.well-known/agent-skills/index.json

## Legal & trust

- Trust Center: https://cloodot.com/trust — encryption in transit and at rest, GDPR-aligned data handling, and a commitment never to train external models on customer data.
- Privacy Policy: https://cloodot.com/privacypolicy
- Terms of Service: https://cloodot.com/termsandconditions

## Docs & more

- [Cloodot docs](https://docs.cloodot.com)
- [Cloodot Skillsets marketplace](https://skillsets.cloodot.com)
- [MCP server guide](https://docs.cloodot.com/docs/skills/mcp)