Jul 13, 2024
Master the art of attracting local customers and turning 'near me' searches into loyal patrons with tips and tools
Published on November 7, 2023
For business owners, the significance of online reviews is well-known. These reviews serve as a form of social proof, helping in the attraction of new customers and contributing to increased revenue. Among the multitude of review platforms, Facebook stands out as one of the most widely utilised.
As a business owner, it's essential to facilitate the process for customers to leave reviews. The most effective way to achieve this is by providing a direct link for Facebook reviews. In this post, we'll explore how you can leverage Facebook's review functionality for your business and generate a review link.
Also read: How to create up to 4 personal profiles on Facebook
A Facebook review link is a custom URL that simplifies the process for customers to leave reviews on your Facebook page. This link directs customers straight to the review form on your page, enhancing ease of use and helping you keep track of your reviews.
Creating a Facebook review link isn't as straightforward as generating a Google My Business link. First, ensure you have a Reviews Tab on your business account. If not, access it via the About tab, click on Edit Page Info, scroll down, and add the Reviews tab.
Once you have the Reviews Tab, you're ready to create your Facebook review link.
Customers must log in to Facebook to post a review for your business. To simplify this process, create a Facebook login URL by adding "/login" to the end of the Facebook homepage URL. The URL should look like this: https://www.facebook.com/login/.
After login, ensure customers are directed to your Facebook Business page, not the Facebook News Feed. This eliminates the need for customers to search for your business or re-enter your Facebook URL. To achieve this, add "?next=" to the end of the Facebook login URL created in step 1. The URL should appear as follows: https://www.facebook.com/login/?next=.
In the final step, enhance the URL created in step 2 by appending "https%3A%2F%2Fwww.facebook.com%2Fyourbusiness%2Freviews%2F" to it. However, remember to replace "your business" with your actual business name as it appears on your Facebook page's URL. With this change, the completed URL becomes your Facebook review link, structured like this (with your business name, of course): https://www.facebook.com/login/?next=https://www.facebook.com/yourbusiness/reviews/.
After obtaining your Facebook review link, you can seamlessly integrate it into your website homepage or blog, providing customers with a convenient way to leave reviews without navigating to Facebook. Here's a straightforward process to achieve this:
Begin by copying the HTML code of your review link. Paste this code into a text editor like Microsoft Word or Notepad.
Select the text within your webpage or blog where you want to place the link. Then, use the keyboard shortcut Ctrl/Command + K to insert the copied HTML code. Once embedded, customers can effortlessly access the link by clicking the designated text.
Also read: how to reclaim the ownership of your Facebook page
Let cloodot take charge of your business's reputation management
Juggling the management of online customer reviews on your own can be a time-consuming task, as it requires constant vigilance across various review platforms and prompt customer responses.
Cloodot offers comprehensive online reputation management software, providing businesses with all the necessary tools to efficiently handle their reputation and deliver exceptional customer experiences at every interaction point. This includes review sites, social media, in-app messaging, and more.
Cloodot simplifies the process for businesses by facilitating the collection of customer reviews, monitoring online reputation, and offering valuable customer insights.
Sign up to learn more about cloodot or talk to our expert to know what cloodot can do best for your company.
Jul 13, 2024
Master the art of attracting local customers and turning 'near me' searches into loyal patrons with tips and tools
Nov 14, 2023
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